Wednesday, February 3, 2010

Naming Lessons from the 19th Century

A while back I went to a creative professionals trade show and and picked up a variety of vendor samples.

Today, with virtual products and services, "hands on" marketing samples are getting harder to come by, but one printer's booth caught my eye immediately. His booth was filled with striking white, black, and red Monadnock Paper Mill sample bags.

I was intrigued by the name. First, it breaks a few conventional naming rules. At first glance (unless your familiar with the New Hampshire landmark) the name is rather a mouth full and not exactly easy to spell or type quickly. But it's fun to sound it out--Lots of vowels and hard consonants. I like how it starts with a "softer" M but ends with a harder "nock" sound.

You also have the sense (or at least I did) that it's likely an historic place name from the East Coast, perhaps Native American in origin. According to the Monadnock website, the company origins go back to the early 1800s. It just feels like it comes with a lively history or brand story.

Originally named the Bennington Paper Mills--your standard 1800s industrial brand name-became known as Monadnock, named for the one the region's most celebrated landmarks, Mount Monadnock--from the Algonquin dialect meaning "high point" or "one that stands alone." And in fact, the brand identity includes a red Native American figure standing on a small rise.

Now, we don't all have the luxury of a 100+ year history attached to our brands, but when we are naming there's no harm in asking the question what if we did? What name would honor our heritage? What landmarks could we associate with? What brand name would last 100 years as Monadnock has and why?

If you need help with a rebranding project or a new name, I'd love to talk with you about it just drop us a note at namelancer@hotmail.com.

Monday, February 1, 2010

Questions to Ask Before Changing Your Brand Name

As a naming consultant, I'm often asked how much will it cost to change my business name? That's certainly a valid question. But there are usually some some qualifying questions I need to ask before I can make that assessment.

And I don't want to scare anyone away either, but the fact is the answer is sometimes, probably more than you think or want to spend.

For example, I've read that when FedEx dropped the Kinkos name to become FedEx Office they spent almost, wait for it...$900 million dollars. It's an expenditure I'm assuming they gave some thought to beforehand.

Clearly, some business name changes can be expensive and time consuming. In practice, I've found that the initial consulting stage is just the tip of the naming project iceberg. I highly recommend before you contact a consultant regarding a potential name change, you should be able to answer all the "journalistic" basics: The How, What, Why, When, and Where regarding your brand naming project.

Lets' take a look at WHY and WHERE today. WHY are you changing your name?

Perhaps most important of all be sure you know WHY exactly you want to change the name. I'm not trying to talk myself out of any business but quite honestly there may be another way you can solve that branding issue.

For example, if you have a brand name that seems cumbersome or outdated, perhaps you can give it a boost with a fresh logo, new typeface, or what I call a "name facelift" such as when Federal Express became FedEx. Yes, that's a name and logo change but it's also the path of least resistance, which may be less costly. It may be the type of change you can gradually roll out for example. In this example, we were all calling it FedEx already as the branding giants at Landor pointed out.

When you think through WHY you want to change the name be sure to through the impact your change will have on your customers and prospects--usually there are some positives and negatives. This brings me to another name change tip that I can't emphasize enough.

When you change your name you want to tell the world a positive, upbeat story about your name (not that you you were about to be sued by your cousin for trademark infringement). Be sure your communications staff, PR team, etc. is all on the same united front about the name change.

WHERE will you need to change the name?

Perhaps the largest impact on cost for a name change is WHERE. In other words, think carefully about all the places the name will need to be changed and estimate a cost for those. If you've been a good marketer, you may have hundreds if not thousands of marketing touchpoints that will need to be updated.

Invariably, when I've asked clients to make a list of this brand name inventory they are typically surprised by how many "assets" have a the brand name attached to them somehow. And the little things do add up.

I hope that helps if you are considering a name change, before I go I just have to share a name that made me smile over the weekend. One of my neighbors has remodeling dumpster in his driveway labeled in beautiful font: Garbagio. It was a good reminder that naming, while a serious business, can still be fun.